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Kantar TNS Study Reveals the Rise of Mobile Payments in India

Connected consumers in India are increasingly using mobile-based payments according to the results from the latest Connected Life study from Kantar TNS. Post demonetization and with a greater push by the government for adoption of digital payments, mobile payments have seen a sharp rise with 1 in 3 (35%) connected consumers in India using it. The popularity of mobile payments in India is also revealed by the number of regular users, with 23% saying they use mobile payments at least once a week.

The results of the study showed that India (35%) is ahead of other APAC countries like Indonesia (9%) and Philippines (7%) but has still a lot of catching up to do with the likes of China (94%) and Singapore (65%) where mobile payments have become a more regular habit.

The popularity of mobile payments in India is set to rise further, as the future seems bright with 33% of connected Indians claiming to prefer paying for everything using a mobile phone in the coming months. This seems far more promising than other APAC countries like Vietnam (14%), Indonesia (18%) and Philippines (19%).

Anusheel Shrivastava, Executive Vice President, India, Kantar TNS, said: “The mobile payment space was already heating up with the launch of several mobile wallets by leading banks and aggressive promotional pushes for customer acquisition by the likes of Paytm. The trend gained momentum after the demonetisation, as the scope for digital payments shot up leading to a sharp rise in adoption of mobile payments in India”. 

Kantar TNS study also revealed that APAC leads the world in m-commerce. Connected consumers in Asia Pacific are one third (33%) more likely to make an online purchase on their mobile than via a desktop or laptop.

Southeast Asian countries are leading the way when it comes to m-commerce. The majority of people with internet connections in Asian markets such as Indonesia (93%), Thailand (93%), Vietnam (86%) and India (85%), are using their mobiles to make purchases as they leapfrog more traditional forms of online shopping and go straight to their phones.

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